PRIVACY POLICY
Who We Are
This website is operated by:
FERRATA AD-VENTURE BIH d.o.o.
Mostar, Bosnia and Herzegovina
Email: in**@************in.com
We provide guided outdoor experiences including via ferrata, canyoning and climbing tours.
What Information We Collect
We only collect personal data that you voluntarily provide, including:
• Name
• Email address
• Message content (via contact form or email)
• Phone number (if shared via WhatsApp or inquiry)
We may also collect basic technical data such as:
• IP address
• Browser type
• Pages visited (via analytics tools)
How We Use Your Information
We use your information to:
• Respond to your inquiries
• Organize and manage your booking
• Communicate important tour details
• Improve our website and services
We do not sell or share your personal data for marketing purposes.
Third Party Services
We may use trusted third-party tools, including:
• WhatsApp (for communication)
• Google Analytics (to understand website usage)
• Booking platforms (e.g. GetYourGuide, if applicable)
These services may process data according to their own privacy policies.
Data Protection
We take reasonable measures to protect your personal data and keep it secure.
However, no online transmission is 100% secure, so we cannot guarantee absolute security.
Your Rights
You have the right to:
• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent at any time
To do so, contact us at:
in**@************in.com
Cookies
This website may use cookies to improve user experience and analyze traffic.
You can disable cookies in your browser settings.
Updates To This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page.
Contact
If you have any questions regarding this Privacy Policy, please contact us:
📧 in**@************in.com